User Posts

We are working to fix this ASAP, it's a latency issue with some of our servers causing a delay. Don't worry, nothing wrong with your account!
I investigated this today and your FAKKU Unlimited subscription was automatically renewed (as expected), but due to the maintenance there was a visual bug on your account that showed you did not have FAKKU Unlimited.

When you resubscribed it added a month to the month from the renewal, so now you have 2 month buffer and won't be billed again until 2 months from now. Gonna figure out what caused the original visual issue so this doesn't happen again.
Just want to confirm the transaction was declined on the card, if you contact the card company (or bank) they should be able to approve the transaction. Then, try again!
And just to jump in and provide an explanation.

Our email system that sends out shipping notification emails, credit card expired, etc had been broken for the past few months (unknown to us), we just fixed it and it sent out all of the pending emails from while it was broken. No need to be alarmed, the emails are valid just out of date.
luinthoron wrote...
Pale Moon 29.4.3


Working now?
What browser are you two using?

luinthoron wrote...
As of today, the overlay for adding chapters to collections does not open at all, making it impossible to add the new chapters to my read later list.

edit: similarly, no dropdown menus seem to work (My Account, post quoting/editing/deleting commands).

edit2: Nor does opening spoiler tags.

edit3: Basically, nothing relying on scripts. Top bar search, deleting old avatars, post formatting buttons...


realJoJo49 wrote...
Like luinthoron said, nothing with script work. Can’t even access my digital purchases. Bruh.
All paperback books that are not on pre-order, are now available for purchase!

Pre-orders will be available next week.
Once paperback book purchases are 100% back online, I'll be revisiting this thread and fixing any remaining bugs.
And now all paperback books that are not on pre-order, are available for purchase!

Pre-orders will be available next week.

RagLoth wrote...
Jacob wrote...
Paperback books are almost here! We'll slowly be rolling it out over the next few days.

First up, box sets are now available for physical purchase:
https://www.fakku.net/tags/box-set


Please, reprint MEME50 BOX and Bosshi's XXX Mix as well. It's the ones I don't have.


Unfortunately, these look like they're out of stock.
This ain't right! We'll start looking into it on our end, obviously not intentional.
Paperback books are almost here! We'll slowly be rolling it out over the next few days.

First up, box sets are now available for physical purchase:
https://www.fakku.net/tags/box-set
Since September we've been hard at work getting the store back online to 100% and we are just about at the point where we can start accepting orders for paperback books. However with the upcoming holiday, we are going to wait until the first week of January to turn everything on.

So if you've been waiting to buy your books directly from us, the first week of January is it!
Dastardlyegg wrote...
Is there any plan to share a list of current estimated release windows for the figures that got delayed, or is it purely by request? I've got some on pre-order myself, but I'm not bothered to have to wait longer to see them to where I would make a ticket or something (mostly I'm just curious I guess).


Honestly we're just as much in the dark these days as you are, but as soon as we have updates we try to pass them along to customers immediately.

cryptonic wrote...
How's the store front coming along?


Good! Fortunately this decision isn't related to the issues with the store, just the supply chain in general. We're hoping to have paperback books available to purchase before the end of the month.
To all of our figure buying clientele. We appreciate your business over the years but we will no longer be selling figures for the foreseeable future. Due to massive delays outside of our control (the supply chain is fucked) we’ve been forced to reevaluate some of our offerings on the FAKKU Store. The fulfillment timelines for figures in particular are so far outside of our control we no longer feel comfortable taking pre-orders, as we can't guarantee when they will be delivered to our customers.

Currently we are adding the FAKKU Unlimited 10% discount to all available figures for everyone, as well as an additional 5% off. The figures on our store are the last ones we have and once they are gone there will be no more!

If you are interested in any of the remaining figures, you can find them here:
https://merch.fakku.net/collections/figures

We thank you for your years of patronage and hope you were happy with your figures! As always we will still be producing new skateboards, shirts and plenty of other merchandise so keep an eye out @ https://merch.fakku.net/ !

FAQ

I already ordered a figure from you, will I still be getting it?
Any and all existing pre-orders will be fulfilled, but you should expect delays that are outside of our control.

Are the figures I ordered still coming on time?
Almost every figure’s expected release date has been pushed back between 2 and 6 months on average.

I have a question about some of my orders.
If you have direct questions about your figure order or the status of a pre-order please submit a ticket here: https://www.fakku.net/contact
Avatar uploads fixed
Suggesting attributes should be working again.

myinon wrote...
-Order date suffixes are incorrect: Order #447811 placed on January 1th, 2021 at 12:40 am


This is fixed, will also fix everything you mentioned
Been fixing things pretty constantly past 2 weeks, a bit too many to mention.

I will be going through this thread point by point and fixing each issue, so please continue posting anything you notice.

And we just the forum post preview.
Quaryelle wrote...
Some of the comics won’t let me unfavorite them. Instead it directs me to my Favorites. Please help.


Is this still happening @Quaryelle?
Fixed an issue today where if you selected "Buy Now" it would replace your existing shopping cart.

We are focused on getting paperback checkout back online ASAP. Until then we are logging any new bugs to fix right after.
Digital checkout is back online! I'll make a bigger announcement about it tomorrow while we monitor the rollout tonight.

If anyone has issues, let me know.