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Is the support system extremely backed up or something?
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I sent in a support ticket almost two weeks ago, and have yet to hear back from Fakku's support despite the automated response saying I would be contacted in three business days. The problem is, this was a time-sensitive ticket, as I had purchased a subscription I did not intend to buy, and I had hoped to talk to a support rep about nullifying it, but the fact it's been so long with only silence in response is concerning.
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Tsujoi
Social Media Manager
I see it in the system and you should receive a reply shortly. If 24hrs pass and you still don't receive a reply, please let me know!
