Did Anyone Else Lose Their Subscription Involuntarily?
2
For some reason, I've suddenly lost my subscription without asking for it and without being notified of it. What's more, I had a Founder Subscription, which is now gone. My payment card is still valid, there was enough money in my account to cover the charge, and there have been no notices from my bank of suspicious activity. In fact, according to my mobile banking, another payment was expected, but never charged.
Did this happen to anyone else? I've already sent a message to support and am awaiting their response, but I'm curious if it happened to anyone else, and if so, how it was resolved.
Did this happen to anyone else? I've already sent a message to support and am awaiting their response, but I'm curious if it happened to anyone else, and if so, how it was resolved.
1
It seems it was a payment processor issue, and everything has now been fixed. If any of y'all experience the same issue, let support know.
1
mulrich wrote...
It seems it was a payment processor issue, and everything has now been fixed. If any of y'all experience the same issue, let support know.Thanks for posting about this! There was in issue the past 1-2 weeks and it's hopefully all resolved now.
Please let us know if there are any more problems with access.
1
chibisama
Little Master
This definitely happened to me and now I was forced to pay the standard subscription instead of the FAKKU Founder model that I was previously at.
I really wished there was communication with this as it seems like a lot of people got screwed over with their Founder benefits.
I really wished there was communication with this as it seems like a lot of people got screwed over with their Founder benefits.
