Computer troubles for me!

Kakeratenshi

I know there are plenty of topics about this but I think since it's my own personal problem I should relegate it to a new thread. Here's my problem. I CAN'T PLAY SC2!?!?!!? Well I could play it fine for like 2 weeks no problems, nowadays however it crashes when it opens, crashes when in game crashes after games. I can still play it just intermittently. I went to their site for support, Idk how to do the factory default thing, I haven't changed it any. I ran a memory diagnostic tool on it and came back with hardware problems (might be it?) drivers are all updated. Computer built from pieces, so I think it might a memory problem but I want to hear from people who aren't total idiots. But it used to work and now it doesn't, so i don't get it. I had a similar issue before and changing the ram fixed it, but its like newish ram i dont want to go back out and buy more if i dont need to... >< I need my SC2 fix and this crashing hurting my standing man, feel my pain. I can do anything else just fine, CIV4, LoL and internet are all fine... So help me out if you can.

Nachbar

15 years ago

Burn memtest 86+ on a CD and load your computer from that and run it for an hour or so. If it shows errors then thats the problem. You can also put it on a flash drive and boot from that if your computer supports it. If it does come up with errors you should then run it with 1 stick of RAM at a time and figure out which ones are bad and replace them.

Also if you've done any overclocking at all you should reset your BIOS to default settings. Usually you hit delete or one of the F keys within the first 5 seconds of booting the computer to get into it.

Tegumi "im always cute"

15 years ago

StarCraft 2 is known for not handling graphics cards right. Specifically there was an issue where the menu had no frame limit and it would literally fry the GPU. That being said, telling us "omg sc2 crashed" and not providing detailed circumstances/error reports doesn't give us much to work with.

Kakeratenshi

15 years ago

Well my "detailed circumstances" went as far as when it crashed, can't really get more specific, I'm too dumb. And i thought the error reports would be gibberish, cause it is to me. I mean every time it crashes they have me run a installation repair tool, which apparently does nothing. Also they have me send an error report which was like 15 pages long. Not sure you'd like that :(

DwNecrid

15 years ago

i had a crash error for wc3, simple but worth a try i guess... uninstall n reinstall might fix it if its sc2s fault, if not sry for wasting time lol

Tegumi "im always cute"

15 years ago

If nobody could understand the error report, its very implementation would be superfluous, now wouldn't it? It's silly to think that just because you cannot decipher something, that someone else cannot -- especially when you're asking for help from people you expect to be more competent than you.

Kakeratenshi

15 years ago

What I meant by gibberish 'to you' meant that I was pretty sure it would deal with SC2 programming and be formatted in such a way as to facilitate a speedy processing method over at Blizzard's tech support center, and that a stream of numbers and letters would to you guys who have no specific training by Blizzard be unintelligible. But next time I get I'll put it up in a spoiler :D I'm sure it makes sense to them. Anyhow, i tried uninstalling and reinstalling, it was giving me some errors at the patch screen but it went through eventually... Ima try that ram thing next, later tonight, cus its noon and my bedtime. 3 hrs past...

Flaser OCD Hentai Collector

15 years ago

Here's the problem is simple terms:

SC2 has no "framerate" cap. So it will push your hardware as hard as it can go...
Ati/Nvidia also screwed up as it's possible to push their cards too hard. (...or the manufacturer's cooling is lacking on some cards). It has been fixed, but it may have damaged your videocard. This is what Tegumi was writing about.

Now here's what we need to give you good advice:

1. Your OS (Windows XP/Vista/7 32 bit/64 bit?)
2. Your CPU. (Intel/AMD and what specific model?)
3. Your GPU. (Ati/Nvidia and what specific model?
4. Your RAM.

...and whether your PC is over-clocked and if you have made preventive measures to keep the heat down.

Kakeratenshi

15 years ago

thanks,

1. Windows 7 home premium
2. Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz 2.34GHz
3. No idea what that is
4. Not sure about the type of RAM, 4GB (3 usable XD wth is that?!) thats what it says under RAM under MY computer properties.

I've never purposefully overclocked it sicne I only know the basic idea of what that is and no idea how to do it.

Tegumi "im always cute"

15 years ago

GPU = Graphics Processing Unit = Graphics Card

You can check it by going to Display -> Adapter

Kakeratenshi

15 years ago

NVIDIA Geforce 9800 GT, just the one not dual carding

Yeah, it's still crashing with the reinstall. Here's the error report they give me... Warning hella long...

Spoiler:

Tegumi "im always cute"

15 years ago

Try not to double post next time. Use the 'edit' button.

spectre257

15 years ago

From the looks of the log it looks like either your RAM is dying, the game files are becoming corrupt for some reason or SC2 crapping itself.

Kakeratenshi

15 years ago

spectre257 wrote...

From the looks of the log it looks like either your RAM is dying, the game files are becoming corrupt for some reason or SC2 crapping itself.

Ran memory tests on the ram 1 by 1, one ram loaded OS and diagnostic with no problems, the other wouldn't even load the OS so I couldn't see the results of the diagnostic, but I think I can take it for granted that that ram is fucked and needs to be replaced. Just have to wait til the morning to get my new ram :( Idk wth I'm going to be doing for the next 7 hrs, but thanks guys for the help kind of got it resolved.

Flaser OCD Hentai Collector

15 years ago

I wouldn't be that quick to proclaim the RAM faulty. Try and run memtest86+. If the RAM is faulty it should show up.

As to why you only have "3,25" GByte or RAM: You have the 32-bit version of Windows 7 installed. It uses memory address extension that only supports a "total" of 4 GByte memory... including the memory on your videocard. So any address assigned to your videocard comes out of this general budget and Windows will see that less of your main RAM.

Windows XP 64-bit edition / Vista 64-bit / Windows 7 64-bit don't have this issue.

Libri

15 years ago

Flaser wrote...

You forgot to mention that it doesn't show the automatically reserved amount of system ram, which at most times is usually around 500mb (hence the common reports of people only seeing 3.5gb available when they have 4gb+ ram when running x86 Windows XP).

Edit: Memorials of drunken idiocy are cool right?

Flaser OCD Hentai Collector

15 years ago

Libri wrote...

Flaser wrote...

Umm... what are you talking about? As far as I know there's only a slight overhead associated with AGP/PCI-E aperture that also counts toward your limit. It's not by default 512 MByte and is usually miniscule compared to what your GPU's memory takes up.

Here's an in-depth aritcle:
http://www.dansdata.com/askdan00015.htm

His advice not to buy more than 3 GByte RAM though is outdated as you're likely to run a 64-bit OS nowadays.

Libri

15 years ago

Flaser wrote...

Libri wrote...

Flaser wrote...

I was rather drunk and tired when I made that post. I'm not entirely certain what I was thinking about. But back on topic: I'd have to agree with Flaser, I wouldn't jump to any conclusions about faulty memory just yet as Starcraft 2 has been known to cause some users to eat flaming death.

Quite a few of my friends have gotten this game and run into issues, I'll run the logs by them and see if anything similar was received on their end.

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