Hot/Odd/Stupid Customer interactions
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This technically spawned from the Serious thread "What the hell happened to customer service?"
So in favor of not derailing a topic in there, I created one here!
As the title says, what is your Oddest/Weirdest/Stupidest moment with a customer?
My hottest interaction was in taco bell, when I was on register.
Was a half hour before closing time for inside and I was already prepping for it, when a couple walked in to the front counter. When I walked in from mopping the floors I noticed a fleeting view of something, but didn't quite see it. Confused at what exactly I saw I moved up to take their order, and while listening to the guy I finally noticed what I had glimpsed as I was walking up.
His girlfriend was in nothing but a coat and shoes. Yes that's right, No pants, no panties, probably no bra, but a coat and shoes. Now I am being professional and taking this couples order while keeping my head up and looking the guy in the eye, making little eye contact with the girl as possible.
After the order the girl went back outside and I could.. actually breathe, the guy waited for the order.
When we finished it, the girl came back on (had panties on this time) to pick up her drink and as they walked out she turned her head and winked at me.
Good lord I was teased unmercifully by my work mates. (I was the only guy in a team of 5).
So in favor of not derailing a topic in there, I created one here!
As the title says, what is your Oddest/Weirdest/Stupidest moment with a customer?
My hottest interaction was in taco bell, when I was on register.
Was a half hour before closing time for inside and I was already prepping for it, when a couple walked in to the front counter. When I walked in from mopping the floors I noticed a fleeting view of something, but didn't quite see it. Confused at what exactly I saw I moved up to take their order, and while listening to the guy I finally noticed what I had glimpsed as I was walking up.
His girlfriend was in nothing but a coat and shoes. Yes that's right, No pants, no panties, probably no bra, but a coat and shoes. Now I am being professional and taking this couples order while keeping my head up and looking the guy in the eye, making little eye contact with the girl as possible.
After the order the girl went back outside and I could.. actually breathe, the guy waited for the order.
When we finished it, the girl came back on (had panties on this time) to pick up her drink and as they walked out she turned her head and winked at me.
Good lord I was teased unmercifully by my work mates. (I was the only guy in a team of 5).
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Not exactly odd, but perhaps uncomfortable.
Similar story to the one I posted in the thread. I'm working that night, stocking Aisle 8 (bake goods, mostly.) A woman comes up to me as I'm stocking the pudding asking where she could find some obscure brand of flour. Well, I told her she just passed the flour, but then I realized I had no idea what brand she was talking about, so I helped her look. We surprisingly ended up finding it, but for a good, solid, fifteen minutes afterwards she just stood in the aisle way with me talking about flour, baking, cooking, etc... I smiled, nodded, even answered where I could. Eventually I just told her that despite the fact that I was stocking this aisle I knew nothing about cooking, and she was distracting me from stocking a bit (not that I mentioned that to her.) She just laughed and apologized before leaving.
Just random. Later that night, I felt kind of bad. For all I know she just wanted someone to talk to. >.>
Similar story to the one I posted in the thread. I'm working that night, stocking Aisle 8 (bake goods, mostly.) A woman comes up to me as I'm stocking the pudding asking where she could find some obscure brand of flour. Well, I told her she just passed the flour, but then I realized I had no idea what brand she was talking about, so I helped her look. We surprisingly ended up finding it, but for a good, solid, fifteen minutes afterwards she just stood in the aisle way with me talking about flour, baking, cooking, etc... I smiled, nodded, even answered where I could. Eventually I just told her that despite the fact that I was stocking this aisle I knew nothing about cooking, and she was distracting me from stocking a bit (not that I mentioned that to her.) She just laughed and apologized before leaving.
Just random. Later that night, I felt kind of bad. For all I know she just wanted someone to talk to. >.>
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I work as a Postman for a living. Not the most rewarding of jobs, but I enjoy it. I have a whole bunch of stories to fit in here though.
I had to deliver a package to a house just a few months back. It was a registered article, and it required the addressee's signature. Upon knocking on the door, this fat sketchy looking dood answers. I check his ID (Standard policy for this type of registered post), and hand him his package after he signs for it. He then says: "Oh good, my porn is here", and closes his door. Weird.
I've had to deliver other articles and women have come to the door draped in towels and bathrobes, things like that always liven up my day.
I've also been assaulted by some nutter while I was working as well. I deliver in a low class area, and this random drunk came screaming out of his house and tried to knock me out for some reason I can't even discern to this day. I popped a wheelie and rode off when he tried to take a swing at me and reported it to the police. Yessir, I see crazy stuff all the time in my job. Just this Monday the local police were raiding a drug house on my delivery beat, good times.
I had to deliver a package to a house just a few months back. It was a registered article, and it required the addressee's signature. Upon knocking on the door, this fat sketchy looking dood answers. I check his ID (Standard policy for this type of registered post), and hand him his package after he signs for it. He then says: "Oh good, my porn is here", and closes his door. Weird.
I've had to deliver other articles and women have come to the door draped in towels and bathrobes, things like that always liven up my day.
I've also been assaulted by some nutter while I was working as well. I deliver in a low class area, and this random drunk came screaming out of his house and tried to knock me out for some reason I can't even discern to this day. I popped a wheelie and rode off when he tried to take a swing at me and reported it to the police. Yessir, I see crazy stuff all the time in my job. Just this Monday the local police were raiding a drug house on my delivery beat, good times.
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when I was 16 I worked at dollar tree and I told my boss i would be back on register in 3 minutes. I headed to the bathroom only to see that the door is locked (its never locked) and its open by like 2 inches... I go in and to my surprise there was a couple doing the nasty and I said go on back to what you were doing. I told my boss she said o well as long as they aren't stealing anything.. so yeah.......
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A year ago I worked at 7/11. So, it's about eight o'clock pm and I'm wiping down the counters, and these two big girls walk in. They act normal for the first two or three minutes, then they start kissing. Here I am like meh whatever, but then they start feeling each other up and knocking stuff over. I look at my manager and she's over there laughing. They eventually left, thank god. This doesn't happen at WaWa...
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OP, how could you tell the woman was naked if she was wearing a coat? oO;
I'd say my oddest would be when I went to Hot Topic (lol back in my middle-school-era punk days) with my younger sister, who was pretty opposed to the whole thing, save for the fact they sold Harry Potter and Napoleon Dynamite tshirts.
At the checkout, there was as usual, a youth whose gender was indeterminate.
Paying for her purchase, my sis said, "Thank you sir... I mean miss... I mean, sir...".
I laughed my ass off later. I think the cashier just took it as another day in the biz, lol.
I'd say my oddest would be when I went to Hot Topic (lol back in my middle-school-era punk days) with my younger sister, who was pretty opposed to the whole thing, save for the fact they sold Harry Potter and Napoleon Dynamite tshirts.
At the checkout, there was as usual, a youth whose gender was indeterminate.
Paying for her purchase, my sis said, "Thank you sir... I mean miss... I mean, sir...".
I laughed my ass off later. I think the cashier just took it as another day in the biz, lol.
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I was working a temp job at Bed Bath & Beyond while they were doing major inventory and reorginization. i mostly just picked up the slack and filled in where ever i was needed. if you've never been to one of their stores(you're damn lucky), the way it's laid out, there is a main aisle that runs a circle around the entire store. on the outside are large sections, on the inside are smaller sections. the small sections are made of a row of free standing shelves going down the middle, and a row of shelves forming an alcove around them with a huge display above that reaches the ceiling. one entire alcove is dedicated to shower curtains. i was in the back corner with a cart full, restocking the shelves, when a customer came up to me and asked where the shower curtains were. i paused for a few seconds, -cutomer: blank stare-, i look around in an exagerated fashion. we were surrounded on three sides by 20ft displays of shower curtains, -customer: blank stare-. so i gave her directions to the kitchen department(other end of the store). i was there restocking for another 45mins, and never saw her again.
that's the first thing that comes to my mind when ever i consider getting any job that deals with customers. the second thing is the pizza dump i worked in. theat place had one of those signs that says "We Reserve The Right To Refuse Service To Anyone". i pointed to that sign a few times, and it was the greatest feeling to say "get out" and always have my manager back me.
that's the first thing that comes to my mind when ever i consider getting any job that deals with customers. the second thing is the pizza dump i worked in. theat place had one of those signs that says "We Reserve The Right To Refuse Service To Anyone". i pointed to that sign a few times, and it was the greatest feeling to say "get out" and always have my manager back me.
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animefreak_usa
Child of Samael
Hot: cleaning the bathroom at Mcd's.. couple doing it.
odd: Working on base... car was rocking in the parking lot... don't ask don't tell.
Stupid: Some ordered a cheeseburger and ask if it came with cheese.
Arrested a pvt. for busting of a bar .. he ask if he was going to the stockade(jail) while he was in cuffs and his CO over him.. then ask so i not going to make it to PT tomorrow either.
odd: Working on base... car was rocking in the parking lot... don't ask don't tell.
Stupid: Some ordered a cheeseburger and ask if it came with cheese.
Arrested a pvt. for busting of a bar .. he ask if he was going to the stockade(jail) while he was in cuffs and his CO over him.. then ask so i not going to make it to PT tomorrow either.
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We just get annoying customers, since my store is located in an area with a lot of old people.
One old woman brought up a cart with about 4 cases of Ensure. And they were on sale so that you get a coupon on your receipt when you buy them. And she had coupons already for each one. She wanted me to ring every single one up individually...while I already had a fucking line forming. So I say "I can't ring these all up in separate orders" and she just got all flustered. And said I was confusing her. So I just said fuck it, and called up a backup cashier and rang her up. She was a complete nuisance.
Also we get quite a few Indians who like to come in and use coupons. They also like to return items that they previously got coupons on for buying. Since they got their coupon, they don't need the item anymore so they try to return it. Which is basically cheating the system. Married Indian couples also like to try to combine their coupons (they will have two separate cards and you can only use your coupons with your own card) or use the same coupon twice. When we tell them we can't accept a coupon (the register tells us if its a duplicate), they just leave their shit on the counter for us to put away and leave. -__-
And for a disgusting story.
An elderly woman, who is a regular, came in to shop a couple weeks ago.
While I was cashiering, she asked if she could have a moment of my time when I was done. About 10 minutes later I'm able to talk with her.
She shit her pants and needed to use our bathroom in the back.
I mean, poor woman...but eck.
One old woman brought up a cart with about 4 cases of Ensure. And they were on sale so that you get a coupon on your receipt when you buy them. And she had coupons already for each one. She wanted me to ring every single one up individually...while I already had a fucking line forming. So I say "I can't ring these all up in separate orders" and she just got all flustered. And said I was confusing her. So I just said fuck it, and called up a backup cashier and rang her up. She was a complete nuisance.
Also we get quite a few Indians who like to come in and use coupons. They also like to return items that they previously got coupons on for buying. Since they got their coupon, they don't need the item anymore so they try to return it. Which is basically cheating the system. Married Indian couples also like to try to combine their coupons (they will have two separate cards and you can only use your coupons with your own card) or use the same coupon twice. When we tell them we can't accept a coupon (the register tells us if its a duplicate), they just leave their shit on the counter for us to put away and leave. -__-
And for a disgusting story.
An elderly woman, who is a regular, came in to shop a couple weeks ago.
While I was cashiering, she asked if she could have a moment of my time when I was done. About 10 minutes later I'm able to talk with her.
She shit her pants and needed to use our bathroom in the back.
I mean, poor woman...but eck.
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Currently I work at a rock climbing wall, and we don't get that many 'odd' people coming in (though on occasion one shows up), but my last job was at a local Play it Again Sports. Suffice it to say that there were some interesting customers that came in. At one point a Somali man tried to buy an $800 treadmill from us, but when I said a price he tried to haggle it down to $300 for 2 and a half bloody hours. He just had this stupid smile on and kept saying "300".
Another time, this group of kids (probably 13 or 14 years old) came up on skateboards, then set those outside and came in. It was 2 girls and 4 guys, and most of them were just crowding around the skateboarding section gawking at stuff and bugging my coworker with questions. One of the girls wandered off though and I saw her trying to pocket stuff from around the store. I walked up to her and confronted her about it, and she got all flustered and offered me sex not to report her >.<, which is a little messed up considering she was at most 13. I had her empty her pockets (which turned up a pack of condoms and a bottle of lube in addition to what she had stolen) and kicked her out. Most of her friends followed.
Another time, this group of kids (probably 13 or 14 years old) came up on skateboards, then set those outside and came in. It was 2 girls and 4 guys, and most of them were just crowding around the skateboarding section gawking at stuff and bugging my coworker with questions. One of the girls wandered off though and I saw her trying to pocket stuff from around the store. I walked up to her and confronted her about it, and she got all flustered and offered me sex not to report her >.<, which is a little messed up considering she was at most 13. I had her empty her pockets (which turned up a pack of condoms and a bottle of lube in addition to what she had stolen) and kicked her out. Most of her friends followed.
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Toxic Influence wrote...
At one point a Somali man tried to buy an $800 treadmill from us, but when I said a price he tried to haggle it down to $300 for 2 and a half bloody hours. He just had this stupid smile on and kept saying "300".I would get mad lol
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@ Gizgal, the coat reached down to just below the waist line.
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While not exactly a customer interaction, I did pose as a customer at one point at my bosses request (testing food products... yay.)
I decided to have a little fun though.
I had driven up to the drive through (Woo! Who would of thunk?) and started off normally enough.. ordered what I was supposed too, but then I had asked for a Cherry pie (Which taco bell never has carried, they have apple 'pies')
But wait, I wasn't doing this order in my normal voice, I was 'posing' as an elderly woman in voice. Now if you would imagine, asking for and demanding a cherry pie in a voice you would think to be a tiny elderly woman. I kept this up for about 5 minutes annoying the boss who had asked me to do this in the first place (She wasn't aware this was me). Finally someone in the back register looked at who was ordering and saw me, in which informed my boss who immediately screamed my name followed by a few expletives xD
Luckily, I didn't get fired! Did break up the monotony after all.
This was during a very VERY slow period, so we didn't hold up any customers :P
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While not exactly a customer interaction, I did pose as a customer at one point at my bosses request (testing food products... yay.)
I decided to have a little fun though.
I had driven up to the drive through (Woo! Who would of thunk?) and started off normally enough.. ordered what I was supposed too, but then I had asked for a Cherry pie (Which taco bell never has carried, they have apple 'pies')
But wait, I wasn't doing this order in my normal voice, I was 'posing' as an elderly woman in voice. Now if you would imagine, asking for and demanding a cherry pie in a voice you would think to be a tiny elderly woman. I kept this up for about 5 minutes annoying the boss who had asked me to do this in the first place (She wasn't aware this was me). Finally someone in the back register looked at who was ordering and saw me, in which informed my boss who immediately screamed my name followed by a few expletives xD
Luckily, I didn't get fired! Did break up the monotony after all.
This was during a very VERY slow period, so we didn't hold up any customers :P
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Cruel-Destiny wrote...
@ Gizgal, the coat reached down to just below the waist line.-
While not exactly a customer interaction, I did pose as a customer at one point at my bosses request (testing food products... yay.)
I decided to have a little fun though.
I had driven up to the drive through (Woo! Who would of thunk?) and started off normally enough.. ordered what I was supposed too, but then I had asked for a Cherry pie (Which taco bell never has carried, they have apple 'pies')
But wait, I wasn't doing this order in my normal voice, I was 'posing' as an elderly woman in voice. Now if you would imagine, asking for and demanding a cherry pie in a voice you would think to be a tiny elderly woman. I kept this up for about 5 minutes annoying the boss who had asked me to do this in the first place (She wasn't aware this was me). Finally someone in the back register looked at who was ordering and saw me, in which informed my boss who immediately screamed my name followed by a few expletives xD
Luckily, I didn't get fired! Did break up the monotony after all.
This was during a very VERY slow period, so we didn't hold up any customers :P
roflmao that was funny as hell to picture in my mind. and as to your first post i worked at a gasstion for the longest time untill a while ago, and last year i had the same thing happen to me, more or less tho she was by herself and actuly left her number on the money she payed with, i was to chicken to call it tho X.X
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Toxic Influence wrote...
Currently I work at a rock climbing wall, and we don't get that many 'odd' people coming in (though on occasion one shows up), but my last job was at a local Play it Again Sports. Suffice it to say that there were some interesting customers that came in. At one point a Somali man tried to buy an $800 treadmill from us, but when I said a price he tried to haggle it down to $300 for 2 and a half bloody hours. He just had this stupid smile on and kept saying "300".Another time, this group of kids (probably 13 or 14 years old) came up on skateboards, then set those outside and came in. It was 2 girls and 4 guys, and most of them were just crowding around the skateboarding section gawking at stuff and bugging my coworker with questions. One of the girls wandered off though and I saw her trying to pocket stuff from around the store. I walked up to her and confronted her about it, and she got all flustered and offered me sex not to report her >.<, which is a little messed up considering she was at most 13. I had her empty her pockets (which turned up a pack of condoms and a bottle of lube in addition to what she had stolen) and kicked her out. Most of her friends followed.
Maybe that guy wanted to watch the movie 300 while running on the tread mill.
And for the second story, *ya coulda hit dat!*
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I used to work cashier at a dry cleaners. While tagging clothes, a man comes in with a bottle of windex and starts spraying it on the counter. He then pulls out a towel and proceeds to wipe the windex off, which surprisingly cleans off a lot of grime on the counter.
He raised his hand for a high-five, and I gave one to him. He then went to our window and cleaned it, then left a business card for a sushi restaurant a few blocks away and walked out.
My face throughout the entire scene
He raised his hand for a high-five, and I gave one to him. He then went to our window and cleaned it, then left a business card for a sushi restaurant a few blocks away and walked out.
My face throughout the entire scene
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Sprite wrote...
Toxic Influence wrote...
I walked up to her and confronted her about it, and she got all flustered and offered me sex not to report her >.<, which is a little messed up considering she was at most 13.And for the second story, *ya coulda hit dat!*
Not legally I couldn't. Plus, she really wasn't that cute.
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My stupidest interaction with a customer was back when I worked at Kmart and a lady threw a Little Mermaid doll at me because it wasn't on sale XD
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Back when I was still getting regular hours at the take-and-bake pizza place I work at. I had a customer walk in. I didn't see a car pull into the parking lot, so I assume he actually walked to the store. This was a Tuesday evening and things were pretty slow. My coworker went ahead to take the man's order as I headed to the back to finish cleaning the dishes. After a couple of minutes my coworker comes to the back and tells me that he thinks the man is high. He apparently didn't understand what it is that we sell. Now, we have giant pictures of pizzas hanging all over the shop's windows and walls and even have a few pre-made pizzas on shelves behind us, so it's pretty easy to guess what we have on the menu.
As I try to get a look at the man, he spots me and asks if we have any spatulas on sale. That's not that strange of a question considering that there are some pizza cutters for sale sitting on the counter. After asking my coworker to finish the dishes for me, I explained to the man that we don't have any spatulas for sale and then spent the next few minutes pointing out the menu and a few things we had for sale on the counters. The entire time, I swear I could hear my coworker laughing in the backroom over the sound of him doing the dishes. Before the man finally left, he had purchased half a dozen tin grilling trays for pizzas and a bottle of zesty herb and cheese mix. No food, just the trays and the cheeze mix.
As I try to get a look at the man, he spots me and asks if we have any spatulas on sale. That's not that strange of a question considering that there are some pizza cutters for sale sitting on the counter. After asking my coworker to finish the dishes for me, I explained to the man that we don't have any spatulas for sale and then spent the next few minutes pointing out the menu and a few things we had for sale on the counters. The entire time, I swear I could hear my coworker laughing in the backroom over the sound of him doing the dishes. Before the man finally left, he had purchased half a dozen tin grilling trays for pizzas and a bottle of zesty herb and cheese mix. No food, just the trays and the cheeze mix.
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sakabato24
World Warrior
Gawd... I had the most stupid guest interactions when I used to work as a lifeguard at a big water amusement park. It seems that they lose all logic when the come to the front gate.
IF YOU DON'T KNOW HOW TO SWIM, DO NOT, I REPEAT, DO NOT GO TO THE DEEP END SO WE DON'T HAVE TO SAVE YOUR SORRY ASS!
And after that, they mostly react like, "well I thought I could handle it..." ... >.>
It's also fun seeing adults coming in drunk to the park. It's hilarious to see them swim, just not when they start drowning.
Another thing that was real stupid of them was running. It's common sense to not run on wet pavement, but they still do it, and they wonder why they trip and fall and get 5 inch cuts all over themselves.
I also had one incident where I was politely telling a guest to not sit in a restricted place, and he gave me the middle finger and told me a racial slur (chink... I'm Filipino too...) and to continue to sit there. I'm so glad that I kicked him out of the park.
I don't even want to start talking about 200Lbs.+ women that are wearing two pieces while their fat jiggles all over the place... *shivers*
Even though there was a lot of stupidity running throughout the whole park, it was still fun working as a lifeguard there. Good times. :D
IF YOU DON'T KNOW HOW TO SWIM, DO NOT, I REPEAT, DO NOT GO TO THE DEEP END SO WE DON'T HAVE TO SAVE YOUR SORRY ASS!
And after that, they mostly react like, "well I thought I could handle it..." ... >.>
It's also fun seeing adults coming in drunk to the park. It's hilarious to see them swim, just not when they start drowning.
Another thing that was real stupid of them was running. It's common sense to not run on wet pavement, but they still do it, and they wonder why they trip and fall and get 5 inch cuts all over themselves.
I also had one incident where I was politely telling a guest to not sit in a restricted place, and he gave me the middle finger and told me a racial slur (chink... I'm Filipino too...) and to continue to sit there. I'm so glad that I kicked him out of the park.
I don't even want to start talking about 200Lbs.+ women that are wearing two pieces while their fat jiggles all over the place... *shivers*
Even though there was a lot of stupidity running throughout the whole park, it was still fun working as a lifeguard there. Good times. :D