We are currently experiencing payment processing issues. Our team is working to resolve the problem as quickly as possible. Thank you for your patience

Does it always take so long for orders to be fulfilled?

1

jenthehen

9 years ago

I placed an order for 5 books that are in stock over a week ago, and there has been no movement. It's nice that you get the digital copies right away, but this seems to be a pervasive Fakku problem no one talks about. I had forgotten, but an order I placed on "in stock" items earlier this year (a book and figure) took over a month to fulfill.

I know this isn't Amazon, but I can't be the only one a bit aggravated. If items are in stock, I'd expect them to be mailed in a couple days. If they aren't already in stock, then maybe indicate that when you place your order? And better still, don't charge people until the items are actually ready to be shipped?

0

Crazy Ben Ex FAKKU Store Manager

9 years ago

jenthehen,

I'm sorry for your order being late and you receiving no updates on its progress. We've recently gotten the bulk shipment of Pandemonium in and will start shipping out the majority of orders next week.

I will fill your order today for shipping tomorrow, and email you its tracking and any other specifics necessary.

Please get in contact with me at Ben@fakku.net for any other issues.

0

jenthehen

9 years ago

Crazy Ben wrote...

jenthehen,

I'm sorry for your order being late and you receiving no updates on its progress. We've recently gotten the bulk shipment of Pandemonium in and will start shipping out the majority of orders next week.

I will fill your order today for shipping tomorrow, and email you its tracking and any other specifics necessary.

Please get in contact with me at Ben@fakku.net for any other issues.

Thanks for the update!