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[Locked] Subscription issue
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I've already paid for the subscription but I'm still unable to view any content. Already sent 2 support ticket still no reply =(
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I can confirm your account did not have a subscription added to it after you completed the purchase last week. I have fixed the issue and you should now have full access! To make it up to you for the delay I have added a free month of subscription time onto your account.
In the future if you have any issues, you can send an email straight to support@fakku.net and someone should get back to you right away.
In the future if you have any issues, you can send an email straight to support@fakku.net and someone should get back to you right away.
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I'm having a similar issue. When I try to view content it says I don't have an active subscription, but when I try to renew it says that I have an active one.
I can't seem to view anything.
I can't seem to view anything.
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ThemDoujins wrote...
I'm having a similar issue. When I try to view content it says I don't have an active subscription, but when I try to renew it says that I have an active one.I can't seem to view anything.
I have the same issue.
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ThemDoujins wrote...
I'm having a similar issue. When I try to view content it says I don't have an active subscription, but when I try to renew it says that I have an active one.I can't seem to view anything.
i am having the same issue
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ThemDoujins wrote...
I'm having a similar issue. When I try to view content it says I don't have an active subscription, but when I try to renew it says that I have an active one.I can't seem to view anything.
I am also having this issue. Put in a ticket, but figured I'd leave a post here as well.
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Looks like everyone who posted in the thread is all set now, most likely a small window where your current subscription expired right before the recurring billing triggered. I'll look into it and see that this does not happen again.
If anyone else has this issue use the contact form or send an email to support@fakku.net, that is the fastest way to get in touch with us.
If anyone else has this issue use the contact form or send an email to support@fakku.net, that is the fastest way to get in touch with us.
