This Year in Fakku

THIS TITLE MAY OF BEEN A BIT CLICKBAIT (I dont work or affiliate with fakku anything posted is part of my own opinions)

Hi guys! I am just a random community member wanting to talk to all of you guys about this year in Fakku.

In April/May some of you may have seen some changes to the site. Tags were missing and certain titles were not showing up. When i first discovered it I thought it was a bug, but as we all found out it wasnt. Fakku was slowing removing unlicensed content which affected tags and favorites; you may of came by "This content is not available" and cute little momoka asking if you were mad(in this case yes i was furious because I wanted to read my favorite doujin).

When this happened I tried to email them/tweet at them and never got anything back; so I decided to just sit back and wait until AX when I knew there would be some transparency to this(which there was).

So now that there is some transparency between Fakku and the community where does that leave us? Well it seems that it has lead us to DEMANDING things from Fakku. Example There have been other posts that have been deleted or archived; most of them being lost hentai lovers wondering where their tags are. SO LETS JUST START ON THIS POST.

Demanding that the founder confirm/deny something right then and there.
- I know Jacob is on the Forums quite frequently but he isnt going to reply all the time. Especially meeting someones childish demands.

Fakku is a growing company and not everything can get done in one day. Yes a favorite archive wouldve been nice when he said there would be one, but sometimes you just have to have some paitence. The past two months Fakku has been hectic having Anime Expo going on(Setting up for that and having Adult Manga guests with them), to partnering up with Native, and publishing full english hentai magazines. That has been A HUGE step forward for Fakku and grats' on that. Archive is important to the community so we can find our favorite perverted goodies elsewhere, but Fakku has other important things to work on as well and I think we need to understand that.

Jacob has been so close to the community compared to other sites/companies. In all honesty I think Jacob appreciate how this community has grown and what has come out of it. Jacob has to be proud of this community and this site from how far it has gotten, but we as a community need to continue to help Fakku grow. Negativity in the community wont help.

So what COULD Fakku do for us?

I think Fakku needs to have more transparency with us instead of leaving us in the dark. When things were removed I was COMPLETELY in the dark and honestly, kind of scared what was to come for Fakku. I admit it wouldve been nice telling us before/right after things happened.

SO FAKKU!

It would be nice giving us little updates here and there(I know it can be hard because of somethings are surprises), But have some kind of newsletter every week/bi-weekly/monthly so we, community members, know what is going on and we dont freak out like last time.


What has Fakku done for us?

• Gave us AMAZING quality books
  Fakku Books Gift weeks(which is awesome because you can find out other artist and content you may of not have before)
  Giveaways
  Free goodies at conventions
  ENGLISH LEWD MAGAZINES
  Brought us sacrifices (I MEAN GUESTS SORRY)--(Bosshi)
  

AND A LOT MORE THEYRE JUST AMAZING AND THEYRE REALLY TRYING.


I think that is all I have to say for now. Sorry if this post could be considered controversial; that wasnt my intentions ! ;~;

I want to thank Fakku for all you have done for the Community and I cannot wait for what is to come !!

Things to bring up (Will keep this semi up to date until this has been archived)

Since HanaFuda had some controversial content in it you cannot find it on books
Since some unlicensed favorites have been removed will it affect the achievements (Having 100 favorites and so on)
-bugged- Not receiving emails from posts that have been commented on

I agree a newsletter of some sort detailing current events would be helpful. I remember there being mention of a Community Manager position that was supposed to be a thing and I guess it could be a responsibility. There could be potential concerns of leaking information but an NDA could help with that or Jacob just chooses a trustworthy individual to be the Community Manager.

Either way, what I got from your post is: be thankful for the stuff we've gotten and more transparency would be helpful, possibly through a newsletter.

I agree, especially about the information since once the new service launches, I bet people will have both questions and complaints and Jacob will probably want someone to be around to handle that stuff quickly and efficiently. If the launch of the service is handled poorly, it'll be bad for business. Jake should probably think about the PR side of this carefully, especially after all the rage from people about lack of transparency thus far.

I've requsted a changelog before, don't think it will happen though.

It's sometimes a little hard to give people a up to date schedule on things going on. Especially when it's things like this subscription that'll be happening soon. It's not really an issue where we're purposely not transparent with everyone regarding the subscription process. It's more that it wasn't even necessarily always transparent to us and we had to work through it because it was a new process to us. Now that we have a handle on things we're able to make more announcements and start beta testing soon. Then there's more transparency on the issue because we know what everything that's going on to assure everyone on what's happening and how.

If we had a weekly newsletter on what was going on during the process, it could potentially cause confusion and assumptions made. Like for example, if there's a bottle neck with something, people could jump to conclusions that we're not gonna do it, that it's GG guys. When in reality it's just a matter of working out the issue and moving forward. You can see that even with the favorites. We said we were going to make an archive where people can reference their titles, but we still got quite a handful of "The end is nigh!" sayers despite actively working on coding it. It can be off putting to others who are reading in on the situation and can cause them unnecessary alarm.

As far as the calendar goes that YQII mentioned, it's for the books. We've been doing it a year now and we have more hands on deck to do work and a general idea how long it takes us now, how long printing takes etc. So we're able to make more accurate time frames now. Give us a bit with subscriptions and you'll have full transparency on when you can expect them available too once we get all our ducks in a row.

Which is why changelogs are ideal. They are short and to the point. And you don't have to tell people what you are doing, only the result of it.

Changelog

While I agree changelogs can also be good, often people want context. I know it's not the same, but when I played League of Legends and someone got nerfed or buffed, players would sometimes rage and then a dev might have to jump in on the forums and explain why they nerfed/buffed whoever.

If, for example, they did remove favorites and removed upvotes (extreme example obvs), I'm sure users would cause an uproar and say "Um, why??". So if a large enough change was made in a changelog, an explanation might be demanded. This is where I think a Community Manager probably would be useful.

Sure context is important but only for the more significant changes. Still mad Jacob removed freedom to use css in posts, in order to level the forums with the comment section. But Jacob has no obligation to explain why he wants to remove something.

You're correct Jacob has no obligation and, for the most part, I'm sure most changelog entries wouldn't require explanation (added book, bug fixes, etc.), but for any big changes, either Jacob or a representative should be around to explain at least a little to prevent something like that hysteria months ago. At least for good PR purposes.

I'm going to refer people to this for future reference since this is pretty much what people don't seem to understand.

I know it's frustrating to be in the dark about things and to not understand what is going on or why things are happening, but to give news when you don't have any or nothing is solidified is pointless if not worse for the community.

And keep in mind if no questions are answered it is not because you are being ignored, it's just that there is no clear and solid answer to give at this time. Once there is the community and your creepy uncle in the back room will know.