Complaints Policy

• When we receive notice from a third party (using the complaint form below), including consumers, performers, child protection or human rights organizations, rights holders, law-enforcement agencies, regulators, or payment partners (individuals, corporations, domestic or international), that content or conduct may violate our policies or applicable law, we will promptly investigate the matter.
• If, as a result of the investigation, we or a relevant authority determine that the content or conduct violates our policies or applicable law, we will promptly take appropriate action, which may include removing the content, restricting access to it, suspending accounts, and notifying relevant authorities or partners.
• If we receive a claim from a content performer that they have not given consent to appear in the content or to distribute the content, we will take measures to make the content unavailable for viewing or purchase while we confirm the consent status. If we are unable to confirm consent, or if the content performer can prove that the consent is invalid under applicable law, we will promptly remove the content.
• For complaints involving potential minors, exploitation, trafficking, or other serious safety risks, we will immediately restrict access to the content in question during our investigation and, where appropriate, cooperate with law-enforcement and relevant organizations.

Company Policy

• We will not publish, sell, or distribute content that is illegal, including any material involving minors, non-consensual acts, exploitation, or trafficking.
• We do not handle content that depicts child pornography (Child Sexual Abuse Material (CSAM)), incest, bestiality, non-consensual sexual acts, mutilation, human trafficking, sex trafficking, or abuse.
• We will not sell content to anyone under 18 years of age (or the age of majority in the jurisdiction they are accessing) and will only distribute content where valid consent from the performers has been obtained and maintained.
• We will cooperate, as appropriate, with law-enforcement authorities, regulators, and payment partners to prevent and address any illegal or harmful content or conduct on the Service.

Anti-Trafficking Statement

• We strictly prohibit any form of human trafficking, sexual exploitation, or forced labor in connection with our services, including in all content, business relationships, and platform activity.
• We conduct due diligence on partners and sellers, monitor for indicators of trafficking or exploitation, and will immediately suspend or terminate any relationship where such concerns arise.
• We promptly investigate credible reports, cooperate with law-enforcement and relevant organizations, and remove any content or account found to be connected to trafficking or exploitation.