Bought the book, CANNOT read or download it. Need help.

Today I bought MEME50 Box (Physical Box Set + Digital). By the way, I erased my email address for personal information



But when I checked 'FAKKU Books', It still shows 'Purchase' button.



Other Books I bought, shows 'In Library'.



When I clicked MEME50 Box, it shows 'Purchase' and I can't Download PDF file or read online.









MEME50 Box contains

* Quinn of the Night

* Our Pet Danua

* Destitute Warrior Princess Heles

* Hurl Ryuu

* Hoshizora Ikuyo's 40 Year Old Grand Return

* Elf Prostitute

these titles, and I can read and download them fine. Only MEME50 box, I can't download or read it.



In 'Library', I can read 'Hurl Ryuu', which is a part of MEME50 Box, but I can't read MEME50 Box.

What's wrong with it? Please help me.

PS.



In Library, I can't see other titles like 'Elf Prostitute' or 'Our Pet Danua'.

But I could see them in 'Read history'. Any help with that too please?

Thank you.

PS 2. I already asked this question on other Topic, but I'm just asking it in here again so I could get the answer faster. Sorry if it's the against the rules.

If you submit a support ticket, someone will help you with this issue. Note that it's currently 3:20 AM local time and the support isn't open during weekends, so it will most likely take a few hours until someone is around to assist.

Hmm... Fakku really needs to take a look at how the unlocking of this box works. I had the same trouble when I bought it earlier this month, with the entry for the box itself remaining locked and only the individual chapters being available. Support fixed it (but for some reason all but one of the chapters disappeared from the Library page in the process), so no real problem left for me, but seeing how this has now happened to another customer, future buyers might be affected as well.

I fixed your issue via the support ticket you submitted earlier.

I know what's causing this issue, I've already added a fix for it. Just waiting for it to go through the review process and deployment.

In the mean time, if you buy this or the saitom box, simply send in a support ticket and ill manually unlock it for you.

Should be fixed now!