Did Anyone Else Lose Their Subscription Involuntarily?

For some reason, I've suddenly lost my subscription without asking for it and without being notified of it. What's more, I had a Founder Subscription, which is now gone. My payment card is still valid, there was enough money in my account to cover the charge, and there have been no notices from my bank of suspicious activity. In fact, according to my mobile banking, another payment was expected, but never charged.

Did this happen to anyone else? I've already sent a message to support and am awaiting their response, but I'm curious if it happened to anyone else, and if so, how it was resolved.