My pc freezes randomly.
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As the title says. My pc freezes randomly even sometimes on startup.
I tried opening the tower to check if it's a heat problem and put a fan but it still freezes. I cleaned my registry and used anti virus(I'm using Nod32), I already cleaned my RAM(Using white eraser) and stuff.
I don't know what to do anymore. I am thinking maybe its a hardware problem so I am prepared to buy. But I am uncertain which has the problem, I don't want buying a new hardware and finding out that isn't the problem >_>
I tried opening the tower to check if it's a heat problem and put a fan but it still freezes. I cleaned my registry and used anti virus(I'm using Nod32), I already cleaned my RAM(Using white eraser) and stuff.
I don't know what to do anymore. I am thinking maybe its a hardware problem so I am prepared to buy. But I am uncertain which has the problem, I don't want buying a new hardware and finding out that isn't the problem >_>
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GoodDay wrote...
Is it freezing or stuttering? or maybe both?No stuttering. Only screen freezes and I can't move the mouse pointer.
Pushing num/caps/scroll lock doesn't change the light status of the keyboard in the upper right most.
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Kaethe wrote...
GoodDay wrote...
Is it freezing or stuttering? or maybe both?No stuttering. Only screen freezes and I can't move the mouse pointer.
Pushing num/caps/scroll lock doesn't change the light status of the keyboard in the upper right most.
I'm guessing your OS is Windows XP?
Go to Start > Right click My Computers > Properties > Hardware Tab > Device Manager > Processors > Right click your processor > Update Driver. This function might not affect your computer right away like it did to mine.
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Yes my OS is Windows XP.
Thanks for this, I will be trying this and will report the result in several hours for me to test if it does not freeze anymore.
Thanks for this, I will be trying this and will report the result in several hours for me to test if it does not freeze anymore.
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Hentanize
rebaS
GoodDay wrote...
Is it freezing or stuttering? or maybe both?Mmh, while playing certain games, my screen goes pitch black along with a stuttering sound. It pains me a lot <_<.
Any idea what the issue is?
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Processor drivers aren't the reason your computer is freezing. So long as you're running a workstation CPU and not a Mobile CPU(Laptop) the drivers aren't even needed, and in the long run can cause more problems than they fix. Most processor drivers are designed for users running =>Windows 98.
This is a very common problem for many people running Windows XP, and is usually the result of Windows encountering a corrupt file, and having a fatal error.
You need to be more specific when you post for technical support. There are a few details I'll need in order to narrow down the problem.
When does the freeze usually occur? Do you have a certain application open? Multiple Applications? Or does it most often occur when the computer is idling(no CPU/GPU intensive programs running)?
Motherboard:
Processor(Specifically the clocked speed, for example 1.8ghz):
Video Card:
RAM(Clock Speed and Amount Installed):
You should also check your event log, to see if anything peculiar happens before XP crashes(the majority of the time there won't be anything that will give you any information about why the freeze happens).
To view your event log
Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management.
In the console tree, expand Event Viewer, and then click the log that contains the event that you want to view. Take a look around, and report anything you think might be related to the problem here.
Download HijackThis, run a scan, save the log, and post the results here
I would also suggest running a redundancy check on your hard-drive. You can do this with Windows, but I would recommend using a program designed for that specific operation, System Mechanic Pro usually does the job, along with a myriad of other check-ups and performance fixes as well. You can download System Mechanic from any major torrent tracker, The Pirate Bay usually has the latest update. All you have to do once you've installed it is run Total Care, and wait for a few good hours while it identifies and fixes any issues with your computer. This is a very good program, trustworthy and extremely reliable, it's one of the favorites down here at the computer shop I work in.
A reformat will fix this problem 99% of the time if all else fails. The best thing to do would be to grab a disc, thumb drive or external Hard Drive and copy your most important files onto the storage device, and then proceed to wipre the data off of your hard-drive, if you can, install Windows 7, it's not the monstrous beast everyone says it is, in fact all that's required to run it is a <2.0ghz processor(non dual core, 2.0ghz dual core will run it just fine), and a gigabyte of ram. If the computer finds itself running a bit slow, it will automatically pop up a message asking if it can set your computer to high performance mode, and remove most of 7's visual effects.
This is a very common problem for many people running Windows XP, and is usually the result of Windows encountering a corrupt file, and having a fatal error.
You need to be more specific when you post for technical support. There are a few details I'll need in order to narrow down the problem.
When does the freeze usually occur? Do you have a certain application open? Multiple Applications? Or does it most often occur when the computer is idling(no CPU/GPU intensive programs running)?
Motherboard:
Processor(Specifically the clocked speed, for example 1.8ghz):
Video Card:
RAM(Clock Speed and Amount Installed):
You should also check your event log, to see if anything peculiar happens before XP crashes(the majority of the time there won't be anything that will give you any information about why the freeze happens).
To view your event log
Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management.
In the console tree, expand Event Viewer, and then click the log that contains the event that you want to view. Take a look around, and report anything you think might be related to the problem here.
Download HijackThis, run a scan, save the log, and post the results here
I would also suggest running a redundancy check on your hard-drive. You can do this with Windows, but I would recommend using a program designed for that specific operation, System Mechanic Pro usually does the job, along with a myriad of other check-ups and performance fixes as well. You can download System Mechanic from any major torrent tracker, The Pirate Bay usually has the latest update. All you have to do once you've installed it is run Total Care, and wait for a few good hours while it identifies and fixes any issues with your computer. This is a very good program, trustworthy and extremely reliable, it's one of the favorites down here at the computer shop I work in.
A reformat will fix this problem 99% of the time if all else fails. The best thing to do would be to grab a disc, thumb drive or external Hard Drive and copy your most important files onto the storage device, and then proceed to wipre the data off of your hard-drive, if you can, install Windows 7, it's not the monstrous beast everyone says it is, in fact all that's required to run it is a <2.0ghz processor(non dual core, 2.0ghz dual core will run it just fine), and a gigabyte of ram. If the computer finds itself running a bit slow, it will automatically pop up a message asking if it can set your computer to high performance mode, and remove most of 7's visual effects.
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Italu wrote...
You should also check your event log, to see if anything peculiar happens before XP crashes(the majority of the time there won't be anything that will give you any information about why the freeze happens).To view your event log
Click Start, and then click Control Panel. Click Performance and Maintenance, then click Administrative Tools, and then double-click Computer Management.
In the console tree, expand Event Viewer, and then click the log that contains the event that you want to view. Take a look around, and report anything you think might be related to the problem here.
Checking the event log is a good idea as suggested by Italu. It will usually show the error at the system fail time.
(quick method of getting to it is: Start Menu -> Run -> eventvwr)
Random freezes and ones at startup would likely be under System in the tree.
Since you've already run reg cleaners and antiviruses and the like, the first thing I would actually suggest is run Windows Update to make sure all your drivers are up to date.
If your keyboard/mouse are PS/2 and not USB they can cause random system hangs. I'm not sure if the USB ones can but I have run into quite a few PS/2s that did cause the hangs. There are alot of other possible hardware failures but that's one you can easily check if you have another keyboard/mouse.
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Couple of questions.
1) When it freezes does it ever come back or do you have to hard boot?
2) When is the last time you ran a defrag and hard drive check?
3) As stated before is it when you are idle or during intensive programs?
4) Complete system specs would help.
5) Any BSOD's?
6) And as stated by others what's in the event log?
7) Have you tried downloading a boot disc and booting from that? If you can boot from that and have no issues it's software not hardware.
1) When it freezes does it ever come back or do you have to hard boot?
2) When is the last time you ran a defrag and hard drive check?
3) As stated before is it when you are idle or during intensive programs?
4) Complete system specs would help.
5) Any BSOD's?
6) And as stated by others what's in the event log?
7) Have you tried downloading a boot disc and booting from that? If you can boot from that and have no issues it's software not hardware.
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Hentanize wrote...
GoodDay wrote...
Is it freezing or stuttering? or maybe both?Mmh, while playing certain games, my screen goes pitch black along with a stuttering sound. It pains me a lot <_<.
Any idea what the issue is?
Sorry for the late reply.
I would assume it is the PSU, Fans, or CPU to be the problem in your case.
I think the stuttering sound is normal for every computers, but the screen going pitch black seems like the PSU is not doing a very good job.
OR your computer is just overheated.
If your OS is Windows XP, while playing those certain games have you tried opening the Windows Task Manager (Ctrl + Alt + Delete) and checking the Processes Tab? This tab shows the specific programs the CPU Usage is on. This is very helpful to know if you have any CPU problems.
Can you give me the specs of your computer and which are those certain games that make your monitor go pitch black?