Misprinted book - What to do?
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I recently got a copy of My Bride is the Demon Lord through a UK seller, however some of the pages have significant misprinting with large black streaked lines down the page. With situations like this, is it a case of returning it to the seller or do Fakku as the publisher deal with it? Obviously it's something that should be caught by quality control, so it's a bit of a concern that such a defect would get to an end customer.
1
ZachAttack
FAKKU Customer Service
You would want to go back to the seller in almost all cases like this, as they're the ones who tendered and have record of the sale and would be able to offer a resolution for the issue. If you purchased it directly from us, then we would be able to assist.
FAKKU Terms
If you have purchased one of our Purchasable Goods from a third-party vendor, they must be the one to offer you support for your purchase.
Hope that info helps!
FAKKU Terms
If you have purchased one of our Purchasable Goods from a third-party vendor, they must be the one to offer you support for your purchase.
Hope that info helps!