Order #438417

When would this item be shipped? It already the mid of January and i still haven't received it any response yet i sent 20 message and email, but no response that bad customer service. All i get that your worker are supposed to return back to work on January 4 2021, yet the website said that you guys are still in vacation, come on

What product is it?

Perhaps this thread about the updated ETAs of the books can help a little. Most books are arriving no earlier than April.
https://www.fakku.net/forums/books/happy-new-year-2021-edition#4783994