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What do customers do at your job that piss you off
2
Gravity cat
the adequately amused
When a customer behind the one I'm serving places their items on my till area before I'm done serving them. Wait your fucking turn you impatient cockmongler.
1
I have many gripes, but main ones off the top of my head are
- People who don't read signs and then make a mistake that the sign was trying to prevent.
One time a customer came up to me and complained that the self-checkout wasn't accepting cash. It had a "card only, no cashback" sign on it. Sometimes people still try to get cashback and all it does is freeze the machine until a manager can get to it (which is pretty much never). Sometimes it's an accident but most of the time it's a dumbass that straight out ignored the sign.
- Anyone in general who is talking to me while on their phone.
I don't care what the fuck you are talking about. I only need your attention for maybe 30 seconds so either put them on hold or hang up. Show your fellow man some fucking respect.
- People who try to tell me how to do my job
I'm pretty close to making a snarky comment. Honestly, if you have a problem with how someone is working ask for a manager. I could care less what you think how I'm doing.
- People who complain about the price
I really do not care if you think it's expensive or not, because I don't make the price. Again, complain to a manager if you think it's too much because I didn't choose the price and no I can't give you a discount.
- People who don't read signs and then make a mistake that the sign was trying to prevent.
One time a customer came up to me and complained that the self-checkout wasn't accepting cash. It had a "card only, no cashback" sign on it. Sometimes people still try to get cashback and all it does is freeze the machine until a manager can get to it (which is pretty much never). Sometimes it's an accident but most of the time it's a dumbass that straight out ignored the sign.
- Anyone in general who is talking to me while on their phone.
I don't care what the fuck you are talking about. I only need your attention for maybe 30 seconds so either put them on hold or hang up. Show your fellow man some fucking respect.
- People who try to tell me how to do my job
I'm pretty close to making a snarky comment. Honestly, if you have a problem with how someone is working ask for a manager. I could care less what you think how I'm doing.
- People who complain about the price
I really do not care if you think it's expensive or not, because I don't make the price. Again, complain to a manager if you think it's too much because I didn't choose the price and no I can't give you a discount.
0
Hanayome
Ultimate Laziness
I work at a hardware store as an overnight shelf stocker. All the sales employees go home 20 minutes early so for the last 20 minutes there's generally no one with any knowledge on the departments. I work during store hours for only 2 hours but even then I get customers coming in last minute. I tell them the sales guys went home, they give me the "Well, you should know anyways!" response.
0
Sgt.broski
Where's the futa Jacob
I know some of you who closes will instantly connect with this one:
Really guys? Really? You freaking had the whole day and this is what you do?come here after I am clean up. Thats a straight out dirtbag move to pull. Eveytime it happens and quite frankly its becoming more than annoying.
- When customers come 10 BEFORE the store closes.
Really guys? Really? You freaking had the whole day and this is what you do?come here after I am clean up. Thats a straight out dirtbag move to pull. Eveytime it happens and quite frankly its becoming more than annoying.
0
Gravity cat
the adequately amused
Sweet Rolls wrote...
I know some of you who closes will instantly connect with this one:- When customers come 10 BEFORE the store closes.
Really guys? Really? You freaking had the whole day and this is what you do?come here after I am clean up. Thats a straight out dirtbag move to pull. Eveytime it happens and quite frankly its becoming more than annoying.
I don't close at my workplace but I've heard stories of people being cockends who do that
It's also happened at my voluntary place, where I usually stay the whole day and they trust me enough to lock the door. I once walked past there and it was still open half an hour after closing, for this reason as well as piss-poor volunteers who didn't want to do any work so she was left to do everything so was behind on the day's paperwork and closing procedures. So I offered to help with the paperwork and get everything out on display in so she could focus on closing up the shop.
0
Sgt.broski
Where's the futa Jacob
Gravity cat wrote...
Sweet Rolls wrote...
I know some of you who closes will instantly connect with this one:- When customers come 10 BEFORE the store closes.
Really guys? Really? You freaking had the whole day and this is what you do?come here after I am clean up. Thats a straight out dirtbag move to pull. Eveytime it happens and quite frankly its becoming more than annoying.
I don't close at my workplace but I've heard stories of people being cockends who do that
It's also happened at my voluntary place, where I usually stay the whole day and they trust me enough to lock the door. I once walked past there and it was still open half an hour after closing, for this reason as well as piss-poor volunteers who didn't want to do any work so she was left to do everything so was behind on the day's paperwork and closing procedures. So I offered to help with the paperwork and get everything out on display in so she could focus on closing up the shop.
It's just crazy how people expect their asses to be pampered.
1
swordmanXIII
FAKKU's Breaker
As a server, these things piss me off.
A table staying an hour past closing time and they are the only ones there.
"Can we split this check" sure I say. Hands me 13 different credit cards.
"Can I order off the children's menu" They look like they are in their thirties.
and my last one for now...
"I happen to know the owner so what does that get me".
Jack fucking shit that's what it gets you!
A table staying an hour past closing time and they are the only ones there.
"Can we split this check" sure I say. Hands me 13 different credit cards.
"Can I order off the children's menu" They look like they are in their thirties.
and my last one for now...
"I happen to know the owner so what does that get me".
Jack fucking shit that's what it gets you!
1
I'm usually the guy to give the best customer service, but when it comes to asshole I don't mind being a smart ass and taking the heat. for me being chewed out is less a punishment than the reward for standing up for myself.
0
In the job I'm currently in I don't have to deal with customers.
However in my OWN business I have to deal with all kind of people, but to the point of pissing me off, nah. The worst that could happen is customers asking us prices for our services and in the end they don't want anything at all.
However in my OWN business I have to deal with all kind of people, but to the point of pissing me off, nah. The worst that could happen is customers asking us prices for our services and in the end they don't want anything at all.
0
Taz_9000
Cafe Regular
was mostly on tills today (i don't normally work on the tills), but had to many customers buying something for £1.99 and then giving me fucking £20 note
0
Few more
-When you are helping one customer and another walks in and starts trying to ask you questions like the other person isn't there....
-Next one i need to setup. So restaurant I work at does deliveries. Anyone that gets a delivery you know you aren't getting it oven hot unless you have 4-5 drivers every shift and they take 1 delivery at a time (which they won't at my job cause the number of deliveries they take is how they get paid). So of course you should get a hot to warm type food. I got a call last night which they started off saying it was cold. Now it is only about 30 minutes from when he placed his order so based on length of time cooked, where stored before driver leaves, the bag driver uses, and length of time it took driver to get there (relatively fast) there is no way possible it is "cold." So of course when I say that he switches it to warm. The problem mainly was he wanted the food so hot that he couldn't eat it when he got it, but instead he got his food in a way he could start eating right away. Why is that a problem?
-When you are helping one customer and another walks in and starts trying to ask you questions like the other person isn't there....
-Next one i need to setup. So restaurant I work at does deliveries. Anyone that gets a delivery you know you aren't getting it oven hot unless you have 4-5 drivers every shift and they take 1 delivery at a time (which they won't at my job cause the number of deliveries they take is how they get paid). So of course you should get a hot to warm type food. I got a call last night which they started off saying it was cold. Now it is only about 30 minutes from when he placed his order so based on length of time cooked, where stored before driver leaves, the bag driver uses, and length of time it took driver to get there (relatively fast) there is no way possible it is "cold." So of course when I say that he switches it to warm. The problem mainly was he wanted the food so hot that he couldn't eat it when he got it, but instead he got his food in a way he could start eating right away. Why is that a problem?
0
Taz_9000
Cafe Regular
blinkgirl211 wrote...
Few more-When you are helping one customer and another walks in and starts trying to ask you questions like the other person isn't there....
-Next one i need to setup. So restaurant I work at does deliveries. Anyone that gets a delivery you know you aren't getting it oven hot unless you have 4-5 drivers every shift and they take 1 delivery at a time (which they won't at my job cause the number of deliveries they take is how they get paid). So of course you should get a hot to warm type food. I got a call last night which they started off saying it was cold. Now it is only about 30 minutes from when he placed his order so based on length of time cooked, where stored before driver leaves, the bag driver uses, and length of time it took driver to get there (relatively fast) there is no way possible it is "cold." So of course when I say that he switches it to warm. The problem mainly was he wanted the food so hot that he couldn't eat it when he got it, but instead he got his food in a way he could start eating right away. Why is that a problem?
the first one
i had one like that the other day, i work in retail and helping a lady out and in the middle of my conversation with the lady some dude just come and says "where is this item", no manners to wait or even say excuse me but can you help after you have helped this person.
0
Gravity cat
the adequately amused
This a co-worker related thing but it still counts.
One of our newbies recently started and is an older woman. Can't fault her enthusiasm (as she's willing to sweep the floors and even tidy up the shop floor without being asked) but she thinks she knows everything and made it painfully obvious she intends to progress, which is fine but when you're new and trying to interfere with other people's jobs (such as "helping" to cash up the till, which only serves to completely throw them off) that's not okay.
But I disgress. When she doesn't know something and gets told what to do, she forgets it almost immediately after doing it. Thus she is a frequent user of the bell system we have installed which is pretty fucking loud and annoying and the rest of us try to avoid using it if we can, and if we have to use it, make it a quick press.
I've told her numerous times how to scan Loyalty cards; scan it after scanning in a customer's shop, then press Total. Always press Go Back to scan anything else in including Loyalty cards. But once as I was helping her out, my manager took notice of her difficulty doing it and witnessed her successfully doing it under my supervision. She then pulled a dick move and tried claiming to the manager that she'd been told to do it a different way, which apparently is; Total, scan it, it doesn't scan because it's still in Total, panic and ring the bell for help. Which is total bullshit and it seemed like she was trying to drop me in it.
TL;DR - know-it-all coworkers who don't absorb the information given to them, and who seem to try and undermine others to get to the top.
This really fucks me off after a while especially when it's a busy day and every other customer does it. I end up having to ask for anything smaller. It's like an uphill battle to keep my supply of £1 coins intact.
One of our newbies recently started and is an older woman. Can't fault her enthusiasm (as she's willing to sweep the floors and even tidy up the shop floor without being asked) but she thinks she knows everything and made it painfully obvious she intends to progress, which is fine but when you're new and trying to interfere with other people's jobs (such as "helping" to cash up the till, which only serves to completely throw them off) that's not okay.
But I disgress. When she doesn't know something and gets told what to do, she forgets it almost immediately after doing it. Thus she is a frequent user of the bell system we have installed which is pretty fucking loud and annoying and the rest of us try to avoid using it if we can, and if we have to use it, make it a quick press.
I've told her numerous times how to scan Loyalty cards; scan it after scanning in a customer's shop, then press Total. Always press Go Back to scan anything else in including Loyalty cards. But once as I was helping her out, my manager took notice of her difficulty doing it and witnessed her successfully doing it under my supervision. She then pulled a dick move and tried claiming to the manager that she'd been told to do it a different way, which apparently is; Total, scan it, it doesn't scan because it's still in Total, panic and ring the bell for help. Which is total bullshit and it seemed like she was trying to drop me in it.
TL;DR - know-it-all coworkers who don't absorb the information given to them, and who seem to try and undermine others to get to the top.
Taz_9000 wrote...
was mostly on tills today (i don't normally work on the tills), but had to many customers buying something for £1.99 and then giving me fucking £20 noteThis really fucks me off after a while especially when it's a busy day and every other customer does it. I end up having to ask for anything smaller. It's like an uphill battle to keep my supply of £1 coins intact.
0
Co-worker stuff is a whole different story lol. To many want to act like children even the ones that are around 40 years old....
Another customer thing...So person calls and ask if we deliver. I then ask for the address, I am one of the few people at the job that knows our whole delivery area so saying a street I don't know means we don't go there. So he tells me the street I never heard so my response is "where is there?" which I now know she have been more clear like asking for major 2 streets, but thought they would understand that....Of course I was wrong so his response is St. Louis, Missouri....That doesn't narrow it down whatsoever, county or in the city and if county what party what district..annnoying.
Another customer thing...So person calls and ask if we deliver. I then ask for the address, I am one of the few people at the job that knows our whole delivery area so saying a street I don't know means we don't go there. So he tells me the street I never heard so my response is "where is there?" which I now know she have been more clear like asking for major 2 streets, but thought they would understand that....Of course I was wrong so his response is St. Louis, Missouri....That doesn't narrow it down whatsoever, county or in the city and if county what party what district..annnoying.
0
Taz_9000
Cafe Regular
customers kicking off with 5p tax on bags.
not had that many but it is annoying as we had signs up saying when it starts and it has been over the news
not had that many but it is annoying as we had signs up saying when it starts and it has been over the news
0
Customers get mad at me cause taxes are so high...I am sorry but I don't set tax rate or pricing...
0
I have worked in restaurants and retail all of my life.
Thieves...From shoplifters to those that order extra lemons and use all the sugar to make lemonade.
Lairs...From the shortchange liars, to those using their made up story against your truth.
Time wasters...From the internet shoppers trying to get information, to the rich entitled ass who wants the small bag to be carried to the car.
The Confrontational...They like to fight and sometimes if you aren't agreeing or getting angry at them, they get madder. This might be about any subject unrelated or relating to the place you work.
Complainers...There are those that complain and draw attention to a problem to help the store recognize a problem from the costumer's perspective, then there are these people. Similar to those that are confrontational, except these people want to be pampered and to get others in trouble to prove their power or to get something for free.
Pets...not assist animals, but people showing off pets. Over the last 15 or so years, pets are being more and more tolerated despite bans because there is nobody stopping them. And then there are those who have service animals that are not really in need of any or aren't really training them. Gotta love when people abuse well meaning laws.
Children who misbehave...gets worse when parents do nothing, overreact with beating them, blames the store for whatever that happens or disagrees with you when you address an obvious problem. There are glass counters and cabinets everywhere, no your kid can't use their roller shoes in here.
Idiots and assholes...sums up the rest.
Thieves...From shoplifters to those that order extra lemons and use all the sugar to make lemonade.
Lairs...From the shortchange liars, to those using their made up story against your truth.
Time wasters...From the internet shoppers trying to get information, to the rich entitled ass who wants the small bag to be carried to the car.
The Confrontational...They like to fight and sometimes if you aren't agreeing or getting angry at them, they get madder. This might be about any subject unrelated or relating to the place you work.
Complainers...There are those that complain and draw attention to a problem to help the store recognize a problem from the costumer's perspective, then there are these people. Similar to those that are confrontational, except these people want to be pampered and to get others in trouble to prove their power or to get something for free.
Pets...not assist animals, but people showing off pets. Over the last 15 or so years, pets are being more and more tolerated despite bans because there is nobody stopping them. And then there are those who have service animals that are not really in need of any or aren't really training them. Gotta love when people abuse well meaning laws.
Children who misbehave...gets worse when parents do nothing, overreact with beating them, blames the store for whatever that happens or disagrees with you when you address an obvious problem. There are glass counters and cabinets everywhere, no your kid can't use their roller shoes in here.
Idiots and assholes...sums up the rest.
0
Sgt.broski
Where's the futa Jacob
Here's a new one. Customers complaining that I didn't portion out their food correctly. Look ... That is true at times BUT I mean c'mon man.When we get a rush on food it's just me most of the time so it's impossible to get it right on the dot on every sandwich order. Cut me some slack here people!
0
Gravity cat
the adequately amused
When a customer tries to hand me a 5, 10, 20 or 50 quid note to pay for their shop while I'm in the middle of scanning their items.
Hang the fuck on, I can only do one thing at a time. Doing that is not going to magically make me go any faster.
Hang the fuck on, I can only do one thing at a time. Doing that is not going to magically make me go any faster.