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What do customers do at your job that piss you off
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Sgt.broski
Where's the futa Jacob
Trying to get separate orders done a quarter till 1.
Simple answer, no.
Simple answer, no.
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I only have to deal with Polish drivers. I can yell at them all I want because they don't understand a lot of English.
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Ask for a bag for their one small item.
Throw the money on the counter instead of handing it to me. My skin is not poisonous, and you won't lose a hand because your filthy skin touched me.
Ask me to pump gas for them because they're old. There's this one guy that I don't mind doing it for because he's polite and legitimately has issues gripping things, but the rest of them are awful. Especially this Korean War veteran, who claims he can't hear you if you're saying something that doesn't agree with going out and doing it immediately.
Getting all pissy because we don't have something/accept food stamps. Especially the food stamps thing.
Complaining about the high price of cigarettes because we're right next to the border of a state where they're about 40% cheaper. One of them even said "You think it'd be lower the closer you get". 99% of them still buy them here anyway.
Complaining that we don't have free matches to light the cigarettes they bought, then buying a lighter anyway. You're just encouraging us to never stock matches by increasing our lighter sales.
"Is that all?" "Yep." and then immediately after I give them their change, they want to buy something else. I understand it with one thing, and that's because you can't buy scratch tickets with a credit/debit card. Speaking of those...
Saying "I don't know, a winner" when I ask them which ticket they want. It wasn't funny the first time, and it will never be funny.
Coming in, asking how I am, then interrupting me immediately. It's gotten to the point where I just outright don't respond to the question. It doesn't make you sound polite in the slightest. All it does is make me hate your guts even more.
Calling me by my name. I don't know why, but I find it to be incredibly revolting when a customers calls me by my real name.
I could go on all day with this, but I think I'll stop here. Not worth stressing myself out over.
Throw the money on the counter instead of handing it to me. My skin is not poisonous, and you won't lose a hand because your filthy skin touched me.
Ask me to pump gas for them because they're old. There's this one guy that I don't mind doing it for because he's polite and legitimately has issues gripping things, but the rest of them are awful. Especially this Korean War veteran, who claims he can't hear you if you're saying something that doesn't agree with going out and doing it immediately.
Getting all pissy because we don't have something/accept food stamps. Especially the food stamps thing.
Complaining about the high price of cigarettes because we're right next to the border of a state where they're about 40% cheaper. One of them even said "You think it'd be lower the closer you get". 99% of them still buy them here anyway.
Complaining that we don't have free matches to light the cigarettes they bought, then buying a lighter anyway. You're just encouraging us to never stock matches by increasing our lighter sales.
"Is that all?" "Yep." and then immediately after I give them their change, they want to buy something else. I understand it with one thing, and that's because you can't buy scratch tickets with a credit/debit card. Speaking of those...
Saying "I don't know, a winner" when I ask them which ticket they want. It wasn't funny the first time, and it will never be funny.
Coming in, asking how I am, then interrupting me immediately. It's gotten to the point where I just outright don't respond to the question. It doesn't make you sound polite in the slightest. All it does is make me hate your guts even more.
Calling me by my name. I don't know why, but I find it to be incredibly revolting when a customers calls me by my real name.
I could go on all day with this, but I think I'll stop here. Not worth stressing myself out over.
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Gravity cat
the adequately amused
Had my first shitty customer whine to me about the so-called "advertising" on our bags that we charge for and how supposedly it's illegal.
1) There are plenty of shops that had their branding on their chargeable bags long before it was introduced, and I have not seen one get in trouble for it; and it would be unlikely for it to suddenly be illegal. I've seen many people suggest that all bags be blank for some stupid reason but that's it. The only source that claims it is illegal is a Facebook rumour.
and 2) You are not obligated to buy a bag. If you don't want to advertise companies through bags then maybe you should stop buying brands while you're at it.
I swear, some will do anything to get out of paying 5-fucking-p.
1) There are plenty of shops that had their branding on their chargeable bags long before it was introduced, and I have not seen one get in trouble for it; and it would be unlikely for it to suddenly be illegal. I've seen many people suggest that all bags be blank for some stupid reason but that's it. The only source that claims it is illegal is a Facebook rumour.
and 2) You are not obligated to buy a bag. If you don't want to advertise companies through bags then maybe you should stop buying brands while you're at it.
I swear, some will do anything to get out of paying 5-fucking-p.
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Holoofyoistu
The Messenger
come on the fucking site. just, at all. i dont care that its their house, get out of my way.
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You ever have somebody call for the manager? Well I am a manager now, so I sometimes have to deal with displeased customers.
But last Tuesday we hired a new bartender, and I got a complaint from this drunk that the new girl wasn't cute enough so that I should fire her.
But last Tuesday we hired a new bartender, and I got a complaint from this drunk that the new girl wasn't cute enough so that I should fire her.
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Gravity cat
the adequately amused
- People who insist on coming in with mobility scooters. Considering the lack of floorspace it's always a sight to behold, but they often complain about tight corners and damage some of our goods underneath the tables trying to get out. Had one of those today, she wasn't paralyzed she was just really fat. She could've come in on foot and saved herself the bother.
- I've had two people joke about stealing our baskets now and I'm getting a little concerned. That shit ain't cool and I could probably have called security for that.
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MrTickTock
Vanguard of NTR
Taking forever on their orders, we are timed people so you taking forever to order screws us hard.
Also im not a big fan when they come in to drive through and are like "HELLLLOOOOO CAN YOU HEAR ME" yes ass hole we can hear you, just cause we dont say hi after 2 seconds of you pulling up doesn't mean we dont know your there
Also im not a big fan when they come in to drive through and are like "HELLLLOOOOO CAN YOU HEAR ME" yes ass hole we can hear you, just cause we dont say hi after 2 seconds of you pulling up doesn't mean we dont know your there
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We have this cookie case at my work that customers pick out themselves and take it to the register to be weighed and priced. Customers actually try to take cookies out of the cookie case and eat them. They get pissed off when they get caught.
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Gravity cat
the adequately amused
- Customers that confuse online offers for in-store ones.
- Ones that attempt to get any discount they can, despite the shop already being fairly cheap compared to other more specialised places.
Had one a customer in today that encompassed both those things. She tried getting a 10% discount but I thought she was talking about the Click&Collect discount we do; which you're only entitled to when you've picked up a Click&Collect order. Turns out it was an online offer; told her that the code she was attempting to give me had to be entered online at checkout before you pay and the discount gets applied.
She then tried Student discount, which we only do on certain promotions (and in fact she'd just missed a VIP promotion by mere days which we actually took part in) then presenting her Privelage Card but we're not on the Outlet's Privelage Card scheme; only part we do is the Staff Privelage card which you only get if you work in the Outlet. She wasn't rude about it, thankfully. But I can't give discounts when I'm not supposed to.
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Taz_9000
Cafe Regular
Gravity cat wrote...
- Customers that confuse online offers for in-store ones.
This one also when someone looks online and then comes in and says they saw it online. We don't have everything in store that is online.
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Gravity cat
the adequately amused
Customers I've offered bags to who said they were okay suddenly deciding - after they pay - that they want a bag. Not normally a problem, can just put the 5p in a pot for overbanking later. The problem is when they give me anything but 5p so I have to ring it through to give them the correct change. It lowers our Average Transaction Value.
And everyone (and we're talking quite a few people) that did that to me today didn't give me exact change so I had to ring it through every time.
And everyone (and we're talking quite a few people) that did that to me today didn't give me exact change so I had to ring it through every time.
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Taz_9000 wrote...
Gravity cat wrote...
- Customers that confuse online offers for in-store ones.
This one also when someone looks online and then comes in and says they saw it online. We don't have everything in store that is online.
I have an interesting story about something like that, actually. I went to a GameStop at the mall I generally go to so that I could trade my 3DS for $100 off a Zelda New 3DS XL (instead of the usual $30 you'd get with a normal 3DS) because of some online deal. They weren't doing it when I asked (they did have new New 3DSes, which the deal covers), so I went to the other one in the mall. Yes, there are two. One used to be EB Games before their US branch was bought out. They were actually doing it there, despite being a two minute walk away from the other one.
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Taz_9000
Cafe Regular
Gravity cat wrote...
Customers I've offered bags to who said they were okay suddenly deciding - after they pay - that they want a bag. Not normally a problem, can just put the 5p in a pot for overbanking later. The problem is when they give me anything but 5p so I have to ring it through to give them the correct change. It lowers our Average Transaction Value.And everyone (and we're talking quite a few people) that did that to me today didn't give me exact change so I had to ring it through every time.
am rarely on the tills know, but when am on, i always ask them would they like a bag and we charge 5p for it, before i can finish my sentence they say "yes" and once i finish my sentence they say no.
plus when they buy a something for a low value i.e. £1.99 and they bring out £2 but with bag its £2.03 and then they but the £2 back and give a £20 note instead and now i need to give them £17.97 in change to them