sv51macross Posts
theamatuer wrote...
I've had a problem with the manga reader that Fakku uses for their subscription manga (specifically Pandemonium by Napata). The reader suddenly caused my Mac to lag severely (I was switching from fit width to fit height btw), and it didn't stop until I shut down chrome completely. Going to assume that its because theres a data leak somewhere that clogged up all my RAM. If you could fix this problem then thanksWe're working to get this fixed, thanks for making a topic about it. When you say "I was switching from fit width to fit height btw", can you elaborate with the steps that caused it to eventually crash? I think something there is what's causing the issue.
jfjdneks74747 wrote...
Will you start accepting any other credit cards than the current ones?There are no plans to add more credit cards at the moment. American Express has a strict no adult material policy. We are hoping to get PayPal added eventually.
jiajun75 wrote...
Tried to subscribe, double checked credit card information several times but always getting the "there was an issue processing your payment" errorThis could mean a few different things, in this case it most likely means the payment was denied. We'll get an improved error message up tonight that says exactly what happened.
If you want to send me an email I can get some of your info and figure out what went wrong.
MondPacan wrote...
I just subscribed about half an hour ago, but it still won't let me access any of the new content. Any support would be much appreciated.Sometimes it can take a little extra time to finish processing, I think that was the case here. Your account is all set and ready to go!
RaddaFu wrote...
I would love to throw my money at you, and take the subscription service for a test spin!However, I have been getting "We're letting the servers cool down for a bit! Subscriptions are not available at this time. Please try again in a few hours." for the last 9+ hours. Any idea when payment to faptopia will open up again?
It's back up now! There were honestly an insane amount of subscription signups yesterday, it surpassed all of my expectations. This first week or so we'll probably have periods when we prevent new signups so we can work on some things to keep everything stable.
Power-Senpai wrote...
I remember reading earlier this year that for every book you buy, you get a month subscription, and that you could just buy a book a month to keep your subscription going, and all books bought up until this point will give you a month each. Was this idea scrapped or am i missing something here?
We gave one free month of FAKKU Gold to all users who pre-ordered Renai Sample, but that was it.
Stanri010 wrote...
Is there a chance that the subscription fee will make all content available on the site, including digital versions of previously published books? Perhaps in a non-downloadable fashion?It's possible, but not something we'd start thinking about until sometime next year.
Servexia wrote...
Oh and a question uh uhm... what's your uh policy on uh... lunch?Everyone at the office gets an hour for lunch every day! And because we're in downtown Portland there are a ton of delicious food trucks nearby.
Erecik wrote...
It was honor, to fap with you!On the other hand I wish Jacob and other guys/girls best of luck in developing this website! :]
Maybe one day, I will get some spare cash, and support Fakku!
You as well! I understand that this service isn't for everyone so no hard feelings, check back again in a few months and hopefully FAKKU will still be something you want to be a part of.
DrasticMeasures wrote...
rockb.blues wrote...
I have a question somewhat related to the first issue of publications. Will there be an effort to acquire previous chapters from a collection found in a magazine. Say if chapter 3 is presented but 1 and 2 are nowhere to be found on the site.I would like to know the answer to this as well. Especially for the recent School Love Net series which has only chapters 6-7.
This is something we are actively working on and it's going to take some time. The first step is showing the artists that they have fans overseas that are willing to pay to read their work, once we have that we can start discussions on getting all of the old chapters (like School Love Net).
Pynx wrote...
I have a fairly good computer, have never ever experienced freezing or the cpu even being challenged, but when i try to read a subscription my computer shits its pants and nothing loads . Really disappointed right now.What browser are you using? We pushed some new reader code recently that is probably causing the issue.
Just saw your email, I'll get you fixed up ASAP
EDIT: Locking this thread, the issue has been resolved.
EDIT: Locking this thread, the issue has been resolved.
Japan wrote...
Jacob wrote...
We do not store any credit card information on our servers (and we never will). It is all stored with the processor/bank that does the actual communication with the credit card companies. The most we'll ever do (which we don't currently), is give you an option to save your credit card information so you can use it on future purchases (similar to Steam). Even then we wouldn't store credit card information, we would save an identifier like "Jacob-CC-Visa", send that identifier to the bank along with your order, and they would look it up based on the identifier.sadmir wrote...
Also would like to addA receipt email would be great.
This will be added this week, possibly today/tomorrow.
I'd like this.
Receipt email now sends out once a subscription starts
sadmir wrote...
Jacob wrote...
This would actually be pretty easy to develop, having a configuration option to hide the banner on content showing whether it is from a FAKKU Book or part of the subscriptions. Would anyone like this?I want a feature to hide everything that isn't legal, and only show Fakku Books and Subscription.
Touché! We can probably make that happen too
mulrich wrote...
Hopefully, this is the right place to ask, but is there a system in which I can hide content with certain tags? Like hide anything that is tagged "netorare" or anything that isn't an original work. I thought I saw it mentioned at one point.This is something we are working on now, once we make it through this first week of subscriptions I expect it to be finished and online fairly soon.
This would actually be pretty easy to develop, having a configuration option to hide the banner on content showing whether it is from a FAKKU Book or part of the subscriptions. Would anyone like this?
And with that I'm finally caught up with this thread! I'm going to sign off for the night but I will start answering questions again in the morning. If you are new to the thread I recommend going through and seeing if your question was already answered, to make it easier you can even go through my posts.
And I want to thank everyone for the support so far, a ton of users have already subscribed. We have already passed the goals we set for the first day. I love every single one of you.
And I want to thank everyone for the support so far, a ton of users have already subscribed. We have already passed the goals we set for the first day. I love every single one of you.
Joffree wrote...
I just accidentally subscribed three times, does this mean I get three months of the subscription? Is there a way to to refund two as I wish to try out how the releases go for the first month?Haha yes it will just add three months to your account, but do me a favor and send me an email so I can get you refunded for the extra time you paid for (you will keep the time). It shouldn't actually allow you to do that. My email is mailto:jacob@fakku.net
Sonicfanx1 wrote...
P.S.Jacob, can you add a "read later" function for us free users? In case I (we) come back, I'd like to catch up on all the stuff I couldn't read like the "getting NTR'd" manga that I heard (according to the comments) is "a love story" and "is good" (doubt it but curiosity be damned).
That's actually a good idea, and a good point that free users could really make use of the Read Later function while they aren't subscribed. I'll consider making this feature available to everyone.
Sonicfanx1 wrote...
P.P.S Edit:Will content on the month you paid for still be available after your subscription has ended?
Yes, once you cancel the renewal of your subscription you will still have access to all the content for the remainder of the month you paid for.
purpleporns wrote...
Got an error when making my payment, backed out and tried again, checked card and was double charged. Any chance of getting that extra charge back?Mentioned this here, we pushed out a fix for this about an hour ago. I'll get the extra payment refunded and shoot you an email.
runrevyrun wrote...
I realize that in the future FAKKU will essentially go subscription only so this may change in the near future but just a few comments. As it stands right now UX of signing up is terrible. I had to login to my account, scroll through a wall of text and click two subscribe buttons just to find out how much the subscription costs in the first place. Just figured I'd point out that you're hurting your conversion rate by doing so. While the explanation letter is nice, get to the point first and put the wall of text underneath it.Also if you have the means, consider a "tier" plan offering a slightly cheaper per month plan for those who sign up for 6 months/1 year, etc. up front as well. These tend to work wonders for many subscription based services
You've seemed to have put in a lot of hard work to make this subscription service worthwhile so it's definitely worth making sure it's as smooth and streamlined for the customer as possible. Just my two cents as I want to see you succeed and wish you success with your endeavor.
You absolutely right, improving the sign up flow is the single most important thing we can do. Getting people to subscribe is important, so any suggestions I will take to heart. Right now we are purposely keeping it barebones to see what does and doesn't work, so your feedback is valuable.
Sonicfanx1 wrote...
So I just got onto Fakku and I saw a BUNCH of subscription tags. Is this going to be a spasmodic thing or will it occur often?Because, as a free user/pirate/wateveryouwanttocallme, I'm kind of worried.
This will be normal going forward, though there will still be scanlations uploaded until the end of the year.
EggManZ wrote...
it somehow charged me twice, but it also says on my profile that it wont renew until november, so maybe i got two months credit which is ok I guess.Also, I am wondering, is it possible to have the description of payment changed so it doesnt show up as 'fakku' on my bank account?
We just pushed a fix where it was submitting the payment form twice if you clicked the button multiple times, this shouldn't happen anymore. And yes the second payment will just add another month to your subscription.
We can't change the name of the company, it will show as "FAKKU, LLC" on your statement.