Jacob Posts

Any further problems, please post in this thread.

Over the weekend we deployed some new server code that handles subscriptions. Previously the rebilling date listed in your profile wasn't always accurate, the rebill could sometimes occur a few days earlier than we listed it. To make matters worse, the longer you stayed subscribed the less accurate that date would become. So the most dedicated subscribers had the least accurate information!

As of today, that has been fixed. Going forward the rebilling date will be 100% accurate. Rebills will occur on the date specified in your profile and the actual charge will be attempted a few hours before your subscription would otherwise expire. As a bonus this new code allows us to do a lot of things we weren't able to do previously, like give away free subscription time in contests and run free trials (both of which will be coming soon).

However, an unintended consequence of deploying this code over the weekend, was that some users lost access to their subscription for a short time when the code was deployed. As of now those users should all be fixed, and if you were affected by this error we have granted you anywhere from 1 week to 1 month of free subscription time.

If you notice anything wrong with your account or think you were affected by the issue above, feel free to post in this thread, use our contact support form, or send me an email directly at jacob@fakku.net. We'll do our best to get you fixed immediately and make sure it doesn't happen again.

Finally, I wanted to share that I am currently in Japan on business and I have a lot of exciting stuff to announce when I get back! If you live in the United States, I highly recommend coming to this years Anime Expo. It's going to be awesome.

Everyone else should be fixed as well

Everyone who posted in this thread should now have a proper subscription! I apologize for the issues, we deployed some new code over the weekend that caused your accounts to break. To make up for it I have added extra subscription time to your account.

If you have any more issues use our support form or send me an email directly jacob@fakku.net

Everyone in this thread should be fixed! I apologize for the issues over the past 24 hours, we deployed some new code and as you saw, some new subscriptions didn't go through.

If you were affected it should be fixed now and I added some bonus subscription time to all accounts. If you continue to have issues send me an email jacob@fakku.net

No problem, you shouldn't have lost access in the first place so it's entirely our fault. Sorry that happened

Thank you for that information, is it working now?

To help me figure out what's wrong, did you sign up in the last 48 hours? Or was your rebill triggered in the past 24 hours?

You should be all fixed now, sorry that happened. I added a free week of subscription time to your account to make up for it

Everyone should be fixed, and you should all have something extra added to your account from me.

We'll hopefully have this within the next month or so, along with posted by mogg and MEME50.

Fixed! Welcome back.

There was an error with your recurring billing, you should be all set to resubscribe like normal.





Your credit cards expired before the most recent charge (you should have received an email about this).

https://www.fakku.net/forums/feedback-suggestions-and-support/fakku-state-of-the-union-2016

Censorship changes depending on the publisher, the medium the work is being published (magazine, web, book, etc), and the current political climate regarding censorship in Japan. That's why you'll see censorship levels change over time but also change once chapters get published in a book or when an artist switches publishers.

Everyone should be fixed, looks like it took care of itself earlier today. If anyone else has this issue you can post in this thread or use the support form (preferred).

We have updated Cure Assort to have x3200 downloads (previously the highest resolution was x3000)

[size=18]Comic Kairakuten 2016-06[/size]

This is a legitimate complaint, the fact that book content is not available to subscribers. Unfortunately it's not something we can legally change for a long time.

It's better to think of your FAKKU subscription as giving you access to the FAKKU library of content, rather than whatever goes up each day. Right now there are over 550 chapters of content since we started, and that is going to keep increasing as time goes on.

I also noticed that you don't have your controversial content setting turned on, so you're missing out on about 20% of our content.

Damn you have a complete collection of books! I'll have to come up with a reward for people that have everything...